Return Policy

To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In its original packaging
• Within 7 days of delivery
• Accompanied by proof of purchase, video of the product, and a note explaining the reason for return

1. Contact Us

   Email us at support@aroosorganix.com with your order number and reason for return.

2. Return Authorization

   We'll provide you with a Return Authorization Number and shipping instructions.

3. Ship Your Return

   Package your item securely and ship it to the provided address.

4. Refund Processing

   Once we receive and inspect your return, we'll process your refund within 5-7 business days.

• Refunds will be issued to the original payment method
• Shipping costs are non-refundable
• Return shipping costs are the responsibility of the customer
• Refunds may take 5-7 business days to appear in your account

• Opened or used products
• Products without original packaging
• Products purchased more than 14 days ago
• Custom or personalized items